Shipping policy

Outrig Supply Co — Shipping Policy

Shipping Policy

At Outrig Supply Co, we aim to get your gear packed and shipped as quickly as possible.

We are a small Australian brand built for crane, mining, shutdown, and worksite crews, so some products may be shipped directly from stock, while others may be produced in small runs, pre-orders, or limited releases.

Processing Times

Orders are generally processed within 2–5 business days, unless stated otherwise on the product page.

During launch periods, pre-order releases, supplier delays, or high-demand drops, processing times may vary. If there is a delay with your order, we will contact you as soon as possible.

Shipping Within Australia

We currently ship Australia-wide.

Estimated shipping times after dispatch:

Area	Estimated Delivery
Metro areas	2–7 business days
Regional areas	4–10 business days
Remote / mine site / Pilbara / rural areas	5–14 business days

Delivery times are estimates only and may vary depending on Australia Post, courier networks, supplier dispatch times, weather, remote-area access, and peak periods.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer free shipping promotions or bundled shipping offers.

Pre-Order Shipping

Some Outrig Supply Co products may be listed as pre-order items.

Pre-order items are not held in ready-to-ship stock and will be dispatched once production is complete and stock arrives.

Estimated dispatch dates will be listed on the product page where possible. These dates are estimates and may change due to supplier, production, printing, embroidery, freight, or customs delays.

If your order contains both in-stock and pre-order items, your order may be shipped together once all items are ready, unless we arrange otherwise.